top of page
FAQ
Frequently asked questions
General
Estimated delivery time to the United States is approximately 8–25 days. Delivery times may vary depending on the destination, carrier, customs processing and other factors outside our control.
Yes. 1b Store offers free priority shipping to the United States.
Once your order has been shipped, tracking information will be provided so you can follow your delivery.
Please contact us as soon as possible at contact@1bstore.com. If your order has already entered processing or has been shipped, changes or cancellations may no longer be possible.
We accept major credit and debit cards available at checkout. Payments are securely processed in U.S. dollars (USD) through our authorized payment provider.
Please visit our Shipping & Returns page for complete information about returns, refunds and order issues.
Contact us at contact@1bstore.com with your order number and clear photos of the item and packaging. Our support team will review the case and assist you with the next steps.
You can reach us at contact@1bstore.com or through the WhatsApp link available in the footer of our website.
bottom of page
.png)