Terms & Conditions

Last Updated: October 14, 2026

Welcome to 1bStore. These Terms & Conditions govern your use of our website, https://www.1bstore.com, and purchases made through our online store. By accessing our website or placing an order, you agree to these terms and our published store policies.

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1. About 1bStore

1bStore is an online store offering sleep, comfort, bedding, and relaxation products to customers in the United States.

For customer support, questions about orders, or policy-related inquiries, please contact us at contact@1bstore.com.

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2. Products and Availability

We make reasonable efforts to present accurate product descriptions, photographs, pricing, colors, and other information.

Product appearance may vary slightly depending on lighting, screen settings, or manufacturing differences.

All products are subject to availability. If an item becomes unavailable after an order is placed, we will contact the customer to discuss an appropriate resolution, including a refund when necessary.

 

3. Prices and Payments

Product prices are displayed in US dollars (USD) unless otherwise indicated.

Payments are processed through the payment methods made available at checkout by our authorized payment provider.

The availability of specific card brands and payment methods may vary according to the customer's location, card issuer, and payment eligibility.

Any applicable taxes or additional charges will be disclosed during checkout where required.

We reserve the right to correct genuine pricing or product-information errors. If a correction affects an order already placed, we will contact the customer before proceeding.

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4. Order Confirmation and Processing

After placing an order, customers may receive an order confirmation by email.

Orders are subject to payment verification, product availability, and fulfillment confirmation.

Orders may be processed through third-party fulfillment partners responsible for preparing and shipping products directly to customers.

Please ensure that your contact information and shipping address are complete and accurate.

If you need to request an order change or cancellation, contact us as soon as possible. Changes cannot be guaranteed once processing or shipment has begun.

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5. Shipping and Delivery

1bStore offers free shipping to eligible customers in the United States.

Our standard estimated delivery time is 8–25 business days. The applicable delivery estimate is displayed at checkout.

Delivery times are estimates, not guaranteed arrival dates. Processing, carrier operations, weather conditions, customs procedures, and other circumstances outside our reasonable control may affect delivery.

When tracking information becomes available, we will provide it so customers can follow their shipment.

For complete details, please review our Shipping & Returns page:

https://www.1bstore.com/shipping-returns

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6. Returns and Refunds

Customers may request an eligible return within 30 days of the delivery date, subject to the conditions described in our Return & Refund Policy.

Generally, items must be unused, in their original condition, and, whenever possible, in their original packaging.

Customers should contact contact@1bstore.com with their order number before returning any product.

If an item arrives damaged, defective, or incorrect, please notify us promptly and include clear photographs of the item and packaging.

Approved refunds are issued to the original payment method. Please allow up to 10 business days for refund processing, with additional time potentially required by the bank or card issuer.

Return shipping costs are generally the customer's responsibility unless the product received was damaged, defective, or incorrect, or applicable law requires otherwise. We do not charge a restocking fee.

We currently do not offer direct product exchanges.

For full eligibility requirements and return instructions, please consult:

https://www.1bstore.com/shipping-returns

Nothing in these terms limits rights that cannot legally be waived under applicable consumer protection laws.

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7. Intellectual Property

The website's original content, design, branding, text, graphics, and other protected materials may not be reproduced or commercially exploited without authorization, except where permitted by law.

Third-party trademarks and product names belong to their respective owners.

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8. Acceptable Website Use

You agree not to misuse the website, interfere with its operation, submit fraudulent orders, attempt unauthorized access, or use its content for unlawful purposes.

We may take reasonable action to protect the security and integrity of our store.

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9. Privacy and Personal Information

We process customer information to operate our website, manage purchases, arrange fulfillment, provide support, and meet applicable obligations.

Payments may be handled by independent payment service providers, and delivery information may be shared with fulfillment and shipping partners as necessary to complete orders.

Additional details are provided in our Privacy Policy, available through the website.

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10. Website Availability and Liability

We work to keep the website and its information accurate and available, but occasional technical interruptions or errors may occur.

To the extent permitted by applicable law, 1bStore is not responsible for losses resulting from improper website use or circumstances outside its reasonable control.

This provision does not exclude liability or consumer rights that cannot legally be limited.

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11. Updates to These Terms

We may update these Terms & Conditions to reflect operational, legal, or service changes.

Updated terms will be published on this page with a revised date. Changes will not retroactively remove rights already acquired by customers under applicable law.

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12. Contact Information

For questions about these terms, orders, shipping, or returns, contact:

1bStore

Email: contact@1bstore.com

Website: https://www.1bstore.com